Who We Are

Krelmoxin operates from Sisak, Croatia, providing educational services focused on integrating AR and VR technologies with game engines. Our business address is Ul. Stjepana i Antuna Radića 31, 44000 Sisak, Croatia. For any privacy-related questions, you can reach us at support@krelmoxin.com or call +385989909077.

We're the data controller for information you provide through our website and educational programs. That means we decide how your data gets used and we're responsible for keeping it safe.

What Information We Collect

We collect different types of data depending on how you interact with us. Here's what we gather and why:

Information You Give Us Directly

• Contact Details: Name, email address, phone number, and mailing address when you inquire about programs or register for courses
• Educational Background: Your experience with game development, programming languages, and any previous AR/VR work
• Program Applications: Information submitted when applying for our autumn 2025 or 2026 programs
• Payment Information: Billing details for course fees (though we don't store full credit card numbers ourselves)
• Communication Records: Messages you send through our contact forms or email correspondence

Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, links clicked, navigation patterns
• Cookie Data: Small files stored on your device to remember preferences and improve functionality

How We Use Your Data

We don't collect information just for the sake of it. Everything we gather serves a specific purpose:

We also use your information to maintain records for educational accreditation purposes and to improve our curriculum based on student feedback and performance patterns. If you're enrolled in a program, we track your progress to provide better support.

Sharing Your Information

We don't sell your data. Period. But we do share it with specific parties when necessary:

• Payment Processors: We use third-party services to handle course payments securely. They only receive the information needed to complete transactions.
• Technology Providers: Our website hosting, email services, and learning management systems are run by trusted partners who follow strict data protection standards.
• Legal Requirements: If Croatian authorities or courts require us to disclose information, we'll comply with valid legal requests.
• Educational Partners: When relevant to your program, we might share limited information with partner institutions or industry professionals involved in curriculum delivery.

Your Rights Under Croatian and EU Law

Croatian data protection law gives you strong rights over your personal information. Here's what you can do:

• Access Your Data: Request a copy of all personal information we hold about you
• Correction Rights: Ask us to fix incorrect or incomplete information
• Deletion Rights: Request that we delete your data (with some exceptions for legal requirements)
• Portability: Get your data in a format you can transfer to another service
• Object to Processing: Stop us from using your data for specific purposes like marketing
• Restrict Processing: Limit how we use your data while we verify accuracy or assess objections
• Withdraw Consent: Change your mind about data processing you previously agreed to

How to Exercise Your Rights

Send an email to support@krelmoxin.com with your request. We'll respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka).

Data Security Measures

We protect your information using industry-standard security practices. This isn't just about compliance—we genuinely care about keeping your data safe.

• All data transmission uses SSL/TLS encryption
• Our servers are located in secure European data centers
• Access to personal data is restricted to authorized staff only
• We conduct regular security audits and vulnerability assessments
• Payment information is tokenized and never stored on our servers
• Staff members receive annual data protection training
• We maintain backup systems with encrypted storage

Despite our precautions, no online system is 100% secure. If we detect a data breach that poses risk to your rights, we'll notify you and the Croatian data protection authority within 72 hours, as required by law.

How Long We Keep Your Data

We don't keep information longer than necessary. Retention periods vary based on the type of data and legal requirements:

After these periods expire, we securely delete or anonymize your data. If you withdraw consent or request deletion, we'll remove your information sooner (unless we have legal obligations to keep it).

International Data Transfers

Your data primarily stays within the European Economic Area. When we use service providers outside the EEA, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions confirming the recipient country has strong data protection
• Privacy Shield certification (where applicable)
• Binding corporate rules for multinational service providers

If you have concerns about where your data is processed, contact us and we'll provide specific details about the safeguards in place.

Cookies and Tracking Technologies

Our website uses cookies—small text files that help us remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality. These remember your session and security settings.
• Preference Cookies: Remember your choices like language settings or form inputs (with your consent).
• Analytics Cookies: Help us understand visitor patterns so we can improve the website (requires consent).

We don't use advertising or social media tracking cookies. When you first visit our site, you'll see a cookie notice explaining your options. You can change your preferences anytime by adjusting browser settings or contacting us.

Children's Privacy

Our educational programs are designed for adults and individuals aged 16 and older. We don't knowingly collect personal information from anyone under 16 without parental consent. If you're under 16 and interested in our programs, please have a parent or guardian contact us.

If we discover we've inadvertently collected data from someone under 16, we'll delete it immediately. Parents who believe we might have such information should contact support@krelmoxin.com right away.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you via email (if you're a student or have an account) or through a prominent notice on our website.

The "Last Updated" date at the top shows when the most recent version was published. We encourage you to check this page occasionally, especially if you're considering enrolling in our programs.